HMS wants to hear from you!

Compliments? Concerns?


If you believe you have a life-threatening emergency, please dial 911


HMS Toll-Free Number

(855) 742-3400

Call4Health 24/7 Nurse Advice Line Call (855) 742-3400 After Hours-Non-HMS Resource

Department Phone Directory

Administration - 575-597-2501

Community Health Workers - 575-597-2496         

Finance Department - 575-597-2499

Patient Financial Specialist - Hidalgo County - 575-597-2498

Patient Financial Specialist - Grant County - 575-597-2497

Senior Centers - 575-597-2502

We want HMS to be the best health care center for you and your family. Please let us know how we’re doing.

Our goal is excellence. We want everyone one of your visits to meet your expectations or exceed them! If you catch us exceeding your expectations in any way, please email us through this form. This will help us continue to provide excellent service for all of our patients.

If, on the other hand, you are concerned about the service or quality of care you have received, we want to make it right.

We urge you to speak with the Site Leader of the center you visited.  Any staff member will be happy to provide you with the name and contact information of that individual. Please go to the front desk and inquire and/or complete this form here.

Share your positive experience or your concerns here. At HMS, we care! Please email an message to

If you are in need of additional information regarding HMS services, hours of operation, providers, or other general questions, please feel free to email HMS at